What is our Membership based model?
Our membership fee covers the testing we complete during your Annual Wellness Exam. For any other in-office visits- the fees charged depend on your insurance plan.
How does this differ from a traditional practice?
The biggest difference is access and personalization. The panel size with a membership model is typically 300-600 patients. Compare that to a traditional practice can carry as many as 4000 patients per doctor.
We offer flexibility to allow for phone calls, emails, texts, telehealth in addition to in office visits to best suit your lifestyle. We can block for longer visits depending on the patient's needs.
For insured patients - what does this mean for me?
We bill your insurance for your healthcare related visits. How much is due at the time of your visit will depend on your health plan and whether or not we are in network with your insurance. We do accept Medicare insurance.
For insurance plans we are not contracted with or self pay patients- what does this mean for me?
For patients with insurance plans we are not contracted with, or patients who do not have insurance we charge a per visit fee. The regular membership fees also apply.
What payment types are accepted?
Zelle and credit card are accepted forms of payment for in-office fees. The membership fees are managed by MDVIP and for any billing questions related to the membership fees you would need to contact their customer support. We do not keep any cash on premises.
When do you bill?
We collect co-pays during your visits. The membership fees can be paid either quarterly, bi-annually or annually.
How can your office staff be reached?
During office hours (Mon-Thur 8A-5P) you may reach us by phone. After hours the on call provider is available for urgent matters that cannot wait until the next business day. If there is an emergency please go to the nearest ER. Please note we are closed most major holidays.
How do I make an appointment?
You may make a request by calling 702-617-8684 during our office hours.
How do I request records?
Contact us via phone 702-617-8684. If you are a former primary care patient at our Stephanie location- please make your request at 702-305-3293.
What types of medications/ medical equipment will your clinic dispense?
We have some in office treatments (such as some vitamin injections, kenalog shots). We do not keep in our office or dispense any controlled substance medications.
How do I make a medication refill request?
You make a request thru the office by calling 702-617-8684. If an appointment or labs are needed before we can refill the medication, we will let you know and provide a bridge prescription until that visit if possible. Requests can take 3-4 business days. Please plan accordingly! Especially if we are coming up on a weekend or holiday.